Certificate of Non-Availability (CNA) in Stuttgart

Hotel reception desk with a service bell

This guide is written by the team of Executive Suites Stuttgart, who operate serviced apartments in the city.

When there is no room in government lodging, you may need a CNA (Certificate of Non-Availability). USAG Stuttgart and some offices call the same document an SNA (Statement of Non-Availability). Whether your stay requires one is a question for your travel office or the Housing Office.

In Stuttgart you meet the CNA in two places: at Army Lodging, before you stay in an off-post hotel, and at the Housing Office, before you rent a home off post. Your orders and the responsible office always have the final word. Every rule on this page shows the official page it comes from and the month we checked it.

Two Kinds of CNA

  • CNA from Army Lodging: you travel on official orders and neither the Kelley Hotel nor the Panzer Hotel has a room for your dates. Stuttgart Army Lodging issues a CNA control number before you make off-post lodging arrangements.
  • CNA from the Housing Office: you are a service member on a permanent move (PCS) and are authorized to live off post. The Housing Office gives that authorization by way of a CNA.

Sources: USAG Stuttgart Policy Letter #11, Stuttgart Army Lodging (Jan 12, 2024), USAG Stuttgart Housing, Military OneSource: USAG Stuttgart temporary housing Checked: Nov 2026

CNA from Army Lodging

The rule

When You Need One

  • Everyone on official PCS or TDY orders to the USAG Stuttgart area, and everyone on PCS orders out of it, contacts Stuttgart Army Lodging at the Kelley or Panzer Hotel for a reservation first.
  • If no room is available, you obtain a CNA control number before you make off-post lodging arrangements.
  • This applies to orders to or from Patch Barracks, Panzer Kaserne, Kelley Barracks, and Robinson Barracks, and to all mission partners in the Stuttgart commuting area.

Source: USAG Stuttgart Policy Letter #11, Stuttgart Army Lodging (Jan 12, 2024) Checked: Nov 2026

The rule

How It Is Issued

  • Only Stuttgart Army Lodging issues CNA control numbers, in increments of 30 days.
  • When you ask, Army Lodging checks both hotels. If neither has a room, you receive a CNA control number and an offer to join the waitlist at the time of your inquiry.
  • A CNA is issued for current and future dates only and cannot be backdated, so ask before your stay, not after it.
  • Your order authorizing official is responsible for making sure you obtain your CNA before you arrive or depart.
  • A CNA is not issued only because a stay is longer than 180 days.

Sources: USAG Stuttgart Policy Letter #11, Stuttgart Army Lodging (Jan 12, 2024), Military OneSource: USAG Stuttgart temporary housing Checked: Nov 2026

The rule

Reservations at Army Lodging

  • Guests on PCS orders may reserve up to one year before their reporting date. Guests on TDY orders may reserve up to 45 days before their reporting date.
  • Every guest guarantees the reservation with a credit card.
  • Reservations are taken 24 hours a day, by phone or in person. Because of privacy rules there is no online reservation.

Sources: USAG Stuttgart Policy Letter #11, Stuttgart Army Lodging (Jan 12, 2024), Stuttgart Army Lodging: Panzer Hotel Checked: Nov 2026

The policy letter we link is dated January 12, 2024, and it is the copy the garrison website serves today. The garrison’s current list of policy letters no longer shows it, so ask Army Lodging whether a newer version applies to your dates.

Off-Post Stays and Reimbursement

  • The Army Lodging pages say that military personnel on orders must receive a CNA from Army Lodging before staying in an off-post hotel, in order to be reimbursed for lodging expenses.
  • On TLA, get your CNA control number before you check in to an off-post hotel. It is issued by the on-post hotel for the dates of your stay.
  • On TLA, choose off-post lodging, such as a hotel or furnished apartments, whose rate does not exceed your daily TLA. If it does, you pay the difference.
  • On short-term rentals, the Housing page says in one place that Airbnbs are not authorized for TLA and in another that they are approved only under specific conditions. Ask the Housing Office before you book one.
  • On TDY, your travel or finance office and your approving official decide what your orders allow and what is reimbursed.

Sources: Stuttgart Army Lodging: Panzer Hotel, Stuttgart Army Lodging: Kelley Hotel, USAG Stuttgart Housing, Military OneSource: USAG Stuttgart temporary housing Checked: Nov 2026

CNA from the Housing Office

The rule

Living Off Post

  • Service members authorized to seek off-post quarters receive that authorization by way of a CNA. Make sure the Housing Office has approved it first.
  • Once your CNA is issued, you show an active search to keep your TLA: 3 homes viewed within the first 15 days of arrival, then 6 homes in each 15-day period after that.
  • If after 30 days you have not signed a rental contract with a move-in date before day 60 of TLA, you are required to take a temporary month-to-month lease while you keep looking.
  • Service members required to live on post check in with the Housing Office every week about their place on the waitlist.

Source: USAG Stuttgart Housing Checked: Nov 2026

The rule

Unaccompanied Service Members

  • If adequate barracks space is not projected to be available within 60 days of your arrival, you are issued a CNA to live off post.
  • Shipping your full household goods allowance is not adequate justification for a CNA.

Source: USAG Stuttgart Housing Checked: Nov 2026

Who to Ask

Back to TDY & PCS in Stuttgart

Moving to Stuttgart is an independent guide and is not affiliated with the U.S. Army, the Department of Defense or USAG Stuttgart. Spotted something outdated? Tell us: info@movingtostuttgart.com